Privacy Policy
Last updated: FEBRUARY 2026
Tracking Remade (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal and vehicle information is collected and used properly, lawfully, and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you use our vehicle tracking hardware, software platforms, mobile applications, and fleet management services.
1. Information We Collect
We collect personal, business, and vehicle-specific information to provide accurate tracking and security services.
Information you provide to us
- Full name and contact details
- Email address and phone number
- Company name and fleet size (for business clients)
- Vehicle details (Make, Model, Year, Registration Number, and VIN)
- Billing and payment information
Information collected automatically via Tracking Devices
- Real-time GPS location (coordinates, speed, and heading)
- Ignition status and engine diagnostics
- Driving behavior (braking, acceleration, and idling data)
- Historical route data and geofence alerts
2. How We Use Your Information
We use your information to provide essential tracking and safety services:
- Providing real-time vehicle location and security monitoring
- Delivering theft recovery assistance and movement alerts
- Generating mileage, efficiency, and maintenance reports
- Managing fleet operations and driver safety analytics
- Sending critical system updates and security notifications
- Complying with insurance or regulatory requirements for telematics
We do not sell your personal or location information to third-party marketing companies.
3. Legal Basis for Processing Information
We process your data based on:
- The necessity of performing our tracking service contract with you
- Compliance with legal safety and transport regulations
- Legitimate business interests in enhancing vehicle security and fleet efficiency
4. Sharing of Information
We may share your information with trusted partners necessary for service delivery:
- Mapping service providers (e.g., Google Maps API) for location visualization
- Telematics platform and server hosting providers
- Emergency services or law enforcement (only in the event of theft or safety emergencies)
- Payment processors for subscription management
5. Data Storage and Security
Given the sensitive nature of location data, Tracking Remade employs high-level encryption and security protocols to protect against:
- Unauthorised access to tracking feeds
- Data breaches or historical route exposure
- Interception of telematics signals
Data is stored on encrypted cloud servers. Access is strictly limited to authorized technical personnel required to maintain system integrity.
6. Your Rights
You have the right to:
- Access your historical tracking and location data
- Correct inaccuracies in your account or vehicle profile
- Request deletion of tracking history (subject to legal or insurance retention periods)
- Object to certain types of data analysis or profiling
7. Data Retention
We retain location data only as long as necessary for the service (e.g., for 12 months of route history) unless otherwise required by law or specified in your service plan for fleet compliance.
8. Contact Us
If you have any questions regarding your vehicle data or this Privacy Policy, please contact the Tracking Remade support team.